Frequently asked questions

Please email us if you have additional questions!

FAQ

Items shipped via freight REQUIRE a commercial address with a loading dock or fork lift to qualify for the listed shipping price.

Residential freight is an additional $100

Liftgate service is an additional $50

Upon placing an order for an item with freight shipping, you will receive an email to confirm your shipping details, and be invoice for any additional charges.

FAILURE TO RESPOND TO THIS EMAIL AND COMPLETE PAYMENT FOR ANY ADDITIONAL CHARGES WILL RESULT IN YOUR ORDER BEING DELAYED OR CANCELLED!

Yes, we do!

In most cases it is most economical to use the eBay Global Shipping Program. This will require checkout though eBay.

Orders shipped via ground service will arrive in 1-5 business days. 

Orders shipped via Freight vary, taking 5-10 business days on average.

We use all major carriers (Fedex, UPS, USPS)

Freight shipments are primarily handled by Pilot Freight.

We do accept returns! We offer a 30 day return period!

Items shipped via ground can be returned for a full refund! 

On items shipped via freight, we offer a refund excluding the original cost shipping cost.

Simply contact us via email for an RMA #

Our gift cards never expire!